Getting Started

Last updated: August 12, 2020

About this course

Dive right in with an introduction to xMatters, a tour of your user profile in the web user interface, and an in-depth look at the xMatters mobile apps. This course overviews the fundamentals for getting started using xMatters.

When you've completed the lessons, you can earn your xMatters Certified Basics xPert certification by completing the xMatters Certified Basics xPert Exam.

What will I learn?

  • What xMatters is, and how it can bring value to your business
  • The basics of xMatters: Communication Center, Inbox, user profile, devices, schedule, and subscriptions
  • xMatters web user interface navigation; the Communication Center, Inbox, your profile, devices, schedule, and subscriptions.
  • How you can use xMatters to integrate your tools to improve communications and resolve incidents
  • How to get up and running on the xMatters mobile app for iOS and Android

Who is this course for?

Whether you’re a brand-new xPert or a lifer who just needs a reminder of how it all works, this course is a jumping off point for how to leverage the core features of xMatters.